Any deposit terms, payment schedules, or advance payment requirements set out in the supplier terms and conditions shall not apply to your Cruise or Fly-Cruise booking. The below payment terms shall apply.
We offer 2 options to pay for your booking:
| Fee | Additional Information | Amount |
|---|---|---|
| Automatic payment collectionfee | You’ll be charged a fee for any payment we take automatically. To avoid this fee, you can make a payment at any time before 8pm on the payment date. | Up to £5 |
| Payment date change | You can move your payment date forward by up to 14 days (but not your final balance date). If you move your payment date, you’ll be charged this fee. Each payment date can only be changed once. | £10 (or £5 if you move the date via ‘My Bookings’) |
| Insufficient funds fee | You’ll be charged a fee if you don’t have sufficient funds in your account when we try to take payment. | £20 which is added to the total balance of your booking (plus the automatic payment collection fee if a part payment is collected) |
If you want to cancel your monthly payment arrangement, you can:
If you’re paying via a monthly payment arrangement, you’re legally obliged to pay each payment on the due date. Please ensure there are sufficient funds in your account when we take payment. If we’re unable to take payment in full, we’ll collect any available funds (which may include any overdraft facility) in your account up to the value of the amount owed, and you may incur fees.
If the card used to make your booking fails or we’re unable to recover the full amount due and we hold other cards against your booking, we’ll also attempt to debit the outstanding amount from those cards.
We may cancel your booking with the supplier on your behalf in the event of any non-payment, if we do all non-refundable charges will be due immediately in addition to any applicable cancellation charges imposed by the supplier.